Breakdowns can happen at the most inconvenient of times and at the worst possible place.
So we work those hours too, with a 24/7 expert team of technicians on standby to get you back on the road fast, wherever you are in New Zealand.
With many of our customers in the business of transporting dairy and stock, we know the impact of unnecessary time off the road and we do everything we can to minimise the commercial impact.
An international uptime centre
Our International Uptime Centre is always available to handle your case – from start to finish. You will be connected to one of our experienced Uptime Coordinators who speaks your language – as well as the language of the country you’re in. That way you don't risk having misunderstandings due to language difficulties while abroad.
You can always count on the support of our Volvo Action Service team of experienced Uptime Coordinators, skilled technicians and the extensive Volvo Trucks dealer network. Together they’ll make sure to keep you on the road at all times. Knowing our products and service methods in-depth and using only Genuine Volvo Parts, our technicians also ensure that your Volvo stays a Volvo.
Towing & specialised repairs
If the vehicle can no longer be driven, our Uptime Coordinator will organise towing to the nearest suitable Volvo Trucks workshop. Besides repairing your Volvo truck, Volvo Action Service also supports you with tyre repairs, trailer repairs, tail lift repairs and cooling units.